Pittock Mansion seeks Part-Time Visitor Services Representative

Pittock Mansion is a house of historical significance and visual magnificence, offering a uniquely personal opportunity to peek into the past. Attracting over 100,000 visitors in the past year, Pittock Mansion is one of the top destinations in Oregon, and the perfect place to experience the story of Portland. We are seeking a Part Time Visitor Services Representative to act as ambassador of our mission and provide an exceptional visitor experience. Daily responsibilities include: admissions, membership sales, museum store sales, visitor orientation and information, responding to phone inquiries, maintaining the visual integrity and security of the museum and store, and staffing evening events. Please submit cover letter and résumé to jobs@pittockmansion.org. No phone calls, please.

POSITION: Visitor Services Representative

REPORTS TO: Associate Director

COMPENSATION: $12.30 per hour

RESPONSIBILITIES INCLUDE:

  • Greet and interact with visitors, volunteers, and delivery people
  • Answer phones, respond to callers requests and refer calls
  • Sell admission, membership, and store items
  • Follow sound cash-handling practices
  • Follow daily tour schedule
  • Turn on lights, place ropes and runners, and generally prepare the Mansion for public use before opening
  • Maintain the visual integrity and security of the museum and store throughout the day
  • Secure the Mansion, Gate Lodge, Ticketing Bay, and Museum Store including seeing that all doors and windows are locked and alarms are activated at closing time
  • Facilitate school tours and use of the museum for evening events as scheduled
  • Carry out other duties as assigned

SKILLS REQUIRED:

  • High level of customer service
  • Ability to interact with public, staff, and volunteers as a team member
  • Professional manner and appearance
  • Strong communication skills
  • Attention to detail
  • Record of dependability, timeliness, and good attendance
  • Dependable transportation
  • Ability to lift 30 lbs
  • Strong retail sales skills a plus
  • Some college or 4-year degree preferred

Hours

June – Sept. 4 10am – 5pm Daily
Sept. 5 – Dec. 31 11am – 4pm Daily
Nov. 17 – 19 CLOSED
Thanksgiving Day CLOSED
Christmas Day CLOSED
January CLOSED
Feb. – May 11am – 4pm Daily

 

Admission

Members FREE
Adults $10.00
Seniors (65+) $9.00
Youth (ages 6–18) $7.00
Children under 6 FREE

Want to learn more about Pittock Mansion?