Pittock Mansion seeks Part-Time Visitor Services RepresentativeJune 9, 2016
Pittock Mansion is a house of historical significance and visual magnificence, offering a uniquely personal opportunity to peek into the past. Attracting nearly 100,000 visitors in the past year, Pittock Mansion is one of the top destinations in Oregon, and the perfect place to experience the story of Portland. We are seeking a Part Time Visitor Services Representative to act as ambassador of our mission and provide an exceptional visitor experience. Daily responsibilities include: admissions, membership sales, museum store sales, visitor orientation and information, responding to phone inquiries, maintaining the visual integrity and security of the museum and store, and staffing evening events. Please submit cover letter and résumé to firstname.lastname@example.org. No phone calls, please.
POSITION: Visitor Services Representative
REPORTS TO: Associate Director
- Greet and interact with visitors, volunteers, and delivery people
- Answer phones, respond to callers requests and refer calls
- Sell admission, membership, and store items
- Follow sound cash-handling practices
- Follow daily tour schedule
- Turn on lights, place ropes and runners, and generally prepare the Mansion for public use before opening
- Maintain the visual integrity and security of the museum and store throughout the day
- Secure the Mansion, Gate Lodge, Ticketing Bay and Museum Store including seeing that all doors and windows are locked and alarms are activated at closing time
- Facilitate school tours and use of the museum for evening events as scheduled
- Carry out other duties as assigned
- High level of customer service
- Ability to interact with public, staff and volunteers as a team member
- Professional manner and appearance
- Strong communication skills
- Attention to detail
- Record of dependability, timeliness and good attendance
- Dependable transportation
- Ability to lift 30 lbs.
- Strong retail sales skills a plus
- Some college or 4-year degree preferred
The Pittocks and the Rose FestivalJune 6, 2016
Did you know the Pittock’s ties to the Portland Rose Festival go back to its earliest days?
In 1889, local rose enthusiasts founded the Portland Rose Society to encourage amateurs to cultivate and exhibit roses. Georgiana Pittock’s love of roses led her to offer the Pittock’s downtown backyard as the location for their first rose show.
Henry Pittock was a founder of the Rose Festival, started in 1907, and was a lifetime member of the Royal Rosarians, a group formed to act as Portland’s goodwill ambassadors and promote the young city.
See below for a collection of historical Rose Society, Royal Rosarian, and Rose Festival photos!
Now Offering Admission Discount to Low-Income OregoniansApril 6, 2016
Pittock Mansion is now offering $5 admission to low-income Oregonians!
Simply show your Oregon Trail Card to purchase discounted tickets.
This offer is made in partnership with Arts For All, a collation of organizations offering discounted cultural experiences to food stamps (SNAP) recipients.
Learn more and find a list of participating organizations on the Arts for All website.
The West Sleeping Porch Returns to its RootsMarch 1, 2016
From 1914-1919, the Pittocks used the West Sleeping Porch as a bedroom for some of daughter Lucy and son-in-law Edward Gantenbein’s three children. The porch is now furnished to reflect this use.
Pittock descendants donated the bed on the right several years ago. It was likely used by Pittock grandchildren here at Pittock Mansion. This past summer a conservator cleaned and stabilized the bed, enabling us to place it on display.
Recently, another donor gave us the bed on the left. The bed was made in 1895 by Portland furniture maker Daniel Wennerberg. Wennerberg also created the bed, dresser, and secretary currently on display in the South Bedroom and the Writing Room.
Using Technology to Embrace HistoryJanuary 28, 2016
Pittock Mansion has secured $29,000 in grant funding for Pittock Connect, the next phase of our Visitor Experience Plan that will use technology to facilitate deeper exploration of Portland’s history. Pittock Connect will expand the educational value of the Pittock while maintaining the fun that makes Pittock Mansion Museum appealing to those who are unlikely to be reached by other cultural and educational institutions.
Our Visitor Experience Plan, drafted in 2012 based on research and surveys, helps ensure we make decisions with visitors’ needs and wants in mind. With the help of $83,000 in grant support we have completed Visitor Experience Plan phases 1 and 2, which improved directional signage and added narrative and interactive enhancements to the permanent exhibit.
The third phase of the Visitor Experience Plan, the Pittock Connect project, will connect visitors to expanded information about Pittock Mansion and related Portland history through their information devices – smart phones, tablets, and more.
To launch Pittock Connect we will make our website more user-friendly by improving its design and creating platforms for users to interact with us. Next, we will connect visitors with dynamic content from Pittock Mansion Society’s extensive archives with an app. After being invited to access the app in the ticket area, surrounding park, or through online searches for Pittock Mansion, users will be able to dig deeper into topics that pique their interest as they learn about Pittock Mansion and Portland history through photographs, illustrations, quotes, biographical material, and more. The app will highlight multiple perspectives, including those of the women and minorities who played a large part in the daily life of early 20th century Portland.
The Pittock development team successfully secured funding support for Pittock Connect from The Jackson Foundation and an anonymous family foundation. These foundations provided sufficient funding to begin and we will continue to work to secure the remaining funds needed. We intend to have the updated website and Pittock app ready for the general public by the end of 2016.
We are excited to enrich the Pittock Mansion experience and create a valuable, modern resource for all who want to learn about regional history.