Pittock Mansion seeks Part-Time Visitor Services Representative

January 22, 2018

POSITION: Part-Time Visitor Services Representative
REPORTS TO: Associate Director
COMPENSATION: $13.80 per hour

Pittock Mansion is a house of historical significance and visual magnificence, offering a uniquely personal opportunity to peek into the past. Attracting over 100,000 visitors in the past year, Pittock Mansion is one of the top destinations in Oregon, and the perfect place to experience the story of Portland. We are seeking a Part-Time Visitor Services Representative to join our dynamic frontline team. If you enjoy working with the public and want to gain professional experience at a premier historic house museum, then we are interested in meeting you.

RESPONSIBILITIES INCLUDE:

  • Providing professional-level customer service to visitors, members, volunteers, and staff
  • Dedication to creating a positive and educational experience for visitors in line with the Mansion’s mission
  • Accurate processing of admissions, memberships, and store sales
  • Process reservations for tours and evening events in addition to daily tracking of tour schedule
  • Perform all opening and closing duties as assigned, including securing all buildings and deactivating and activating alarms
  • Light cleaning and maintenance of both museum and public areas
  • Enforce Mansion policies and respond to visitors’ needs (e.g., operate the elevator)
  • Carry out other duties as assigned

SKILLS REQUIRED:

  • High level of customer service and ability to interact with public, staff, and volunteers as a team member
  • Professional manner and appearance
  • Strong communication skills and attention to detail
  • Cash handling experience, preferably in a fast-paced environment
  • Ability to work weekends and occasional evenings
  • Dependable transportation
  • Ability to lift 30 lbs
  • Familiarity and understanding of Point of Sale systems and Microsoft Office programs especially Outlook and Excel

Qualified candidate must complete background check prior to offer of employment.

Please submit cover letter and résumé to jobs@pittockmansion.org. No phone calls, please.

Pittock Mansion’s Highlights of 2017

January 8, 2018
From extreme winter weather to a successful holiday season, 2017 was an eventful year at Pittock Mansion. Revisit 2017’s biggest moments below!

 

Portland experienced extreme winter weather and Pittock Mansion was snowed in for several days.

 

Our exhibit A Golden Age of Poster Design showed visitors the beauty of antique posters.

 

A landslide on the Wildwood Trail blocked NW Pittock Drive, restricting public access to the Mansion until it was cleared.

 

Pittock Mansion members enjoyed a special history of chocolate lecture and tasting with AMERICAN HERITAGE® Chocolate.

 

The Gate Lodge’s water-damaged portico was restored by Portland Parks & Recreation.

 

Locals and tourists from across the globe observed the solar eclipse from Pittock Mansion’s grounds.

 

Visitors discovered 60 artifacts not usually on display in our Untold Stories of Pittock Mansion Treasures exhibit.

 

Visitors learned about the Mansion’s construction through touch with our Hands-On History Artifact Cart.

 

Smoke from wildfires across the Pacific Northwest obscured the Mansion’s views of downtown Portland and Mount Hood.

 

We had the pleasure of hosting the council from the National Trust for Historic Preservation, the leading voice for the preservation of significant places representing our country’s diverse cultural experience.

 

Portland Parks & Recreation installed a new drain system to prevent water intrusion by the Mansion’s French doors.

 

Visitors discovered the harp in a hands-on music experience with local harpist Misty Williams.

 

A Very Portland Christmas was enjoyed by 20,646 visitors during the holiday season.

 

Pittock Mansion welcomed at total of 123,000 visitors in 2017–a new record!

Thank you for your support in 2017!

Pittock Mansion Seeks Director of Finance & Administration

December 18, 2017

Title: Director of Finance & Administration
Reports to: Executive Director
Direct Reports: 2 FTE
Location: Portland, OR
Salary: $63,000-$68,000
Type: Full-time/Exempt
Mission Statement: To inspire understanding and stewardship of Portland history through Pittock Mansion, its collections, and programs.

Pittock Mansion is a house of beauty and historical significance. Operated as a historic house museum, the home provides a revealing glimpse of Portland’s past. Having grown to well over 100,000 annual visitors in recent years, Pittock Mansion is one of the top destinations in Portland. We are seeking a Director of Finance & Administration to join our team. This is an exciting time of growth and evolution for Pittock Mansion, and a unique opportunity to develop our finance/human resources/administration department.

The Director of Finance & Administration is a strategic member of our leadership team, and reports to the Executive Director. The successful candidate will be a hands-on and participative manager, responsible for the following areas: finance/accounting, human resources, and administration (including facilities and IT oversight).

Essential duties and responsibilities include but are not limited to:

Finance/Accounting

  • Contribute to the development of Pittock Mansion’s strategic goals and objectives as well as the overall management of the organization.
  • Participate as a member of the senior staff team and provide regular communication and information to the team related to programs, contracts, policy & strategy, and successes & challenges as they relate to the financial position of the organization. Provide financial mentorship to non-finance members of the senior staff team.
  • Establish and implement policies and procedures for all financial management functions, ensuring appropriate controls and compliance with generally accepted accounting practices (GAAP).
  • Maintain systems to provide critical financial and operational information to the senior staff, Executive Director, Finance Committee, and Board of Directors.
  • Lead annual budgeting and planning process in coordination with senior staff.
  • Supervise the Accounting & Administrative Specialist who handles day-to-day financial procedures and provides general administrative, IT, and executive support: this includes oversight of general ledger entry and reconciliation, accounts payable and receivable, fixed assets, bi-weekly payroll (ADP), and monthly financial reporting preparation.
  • Cash and investment management.
  • Ensure successful completion of annual audits (when required), Form 990 and other IRS filings, and all other mandated financial reports.
  • Serve as the liaison to the Finance Committee, including coordination of, and participation in, Finance Committee meetings.

Human Resources

  • Responsible for the overall administration, coordination, and evaluation of the human resources department, including working with direct supervisors for recruitment and new employee orientation; employee handbook; employee relations; benefits; compensation; training/development programs; and compliance with all federal, state, and local employment laws.
  • Work with senior staff to develop, recommend, and implement personnel policies and procedures to achieve continual improvements to the effectiveness of the department and services.

Administration

  • Accountable for the effectiveness of administrative procedures and systems including office equipment, phone system, and security system.
  • Oversee staff and outside vendors/partners responsible for the cleaning, maintenance, security, and general upkeep of the Mansion and outbuildings.
  • Supervise the Facilities & Collections Specialist who addresses facility and collections needs to ensure the visual integrity of the Mansion and outbuildings, and support the appropriate care of its collections.
  • Work with Portland Parks & Recreation (PPR) to plan and direct all repairs, maintenance projects, and annual January close period tasks.
  • Oversee staff and outside consultant responsible for IT; work with them to plan and direct IT operations and ensure they are managed effectively and proactively.
  • Coordinate business insurance policies and requirements with outside broker.

General

  • Lead special projects as assigned by the Executive Director.
  • Adapt to changing responsibilities or procedures as deemed appropriate by the Executive Director and work with Executive Director to evolve the Finance/HR/Administration department as the organization grows.

Qualification and Education Requirements:

  • A bachelor’s degree in Accounting or Finance.
  • A minimum of five years financial/accounting supervisory experience in a non-profit organization(s).  CPA preferred.
  • Two to four years experience and interest in Human Resource policies and procedures, including benefits administration and employee relations management.
  • Exceptional organizational and managerial skills in an evolving environment.
  • Demonstrated success managing and motivating staff, fostering a positive work environment, and modeling best practices.
  • Ability to understand interdepartmental connectedness and foster a collaborative work environment.
  • Consistent ability to take ideas from vision to implementation.
  • Proficiency in accounting software. QuickBooks experience strongly preferred.
  • Proficiency in Microsoft Office Suite.
  • Prior payroll processing experience helpful.

Benefits:  Excellent benefit package including medical and dental insurance, PTO, retirement plan with company match up to 3%, and Employee Assistance Program.

To Apply:  Please submit your resume and cover letter to jobs@pittockmansion.org. Please include “Director of Finance & Administration” in the subject line.

Footbridge Over Burnside Coming Soon

November 1, 2017

Rendering of the planned footbridge. Photo courtesy of Ed Carpenter.

Pittock Mansion visitors often ask if they can walk to Washington Park from the Mansion and Forest Park. The answer? “Yes, but be careful crossing Burnside!” The warning is necessary; the intersection of the Wildwood Trail and Burnside is a known hazardous pedestrian crossing. With three lanes of traffic entering a curve at the trail’s crossing, visitors hiking between Forest Park and Washington Park must take extra precautions.

Two years ago, the Portland Parks Foundation joined forces with concerned community members to create a plan for constructing an elevated footbridge over Burnside that would connect Forest Park and Washington Park. Now, thanks to the generous support of the community, the Parks Foundation has reached its fundraising goal for the construction of the pedestrian bridge. Construction on the footbridge will start in early 2018 and is expected to be completed by the year’s end.

For more information, and to support this and other Parks Foundation projects, please visit http://www.portlandpf.org/.

 

Henry Pittock’s Outdoor Adventures

October 3, 2017

Henry Pittock on the Georgiana Trail, sometime between 1914-1918.

 

Like many Portlanders, the dream of outdoor adventure is part of what attracted Henry Pittock to the Northwest. As a young man in Pittsburgh, PA, he read an account of a rafting adventure on Idaho’s Snake River in his local newspaper and was inspired to head west. Over the decades, Henry approached the outdoors with as much passion and drive as he did his business pursuits. An avid hiker, climber, and bicycler, Henry loved the outdoors and encouraged his family and community to enjoy the outdoors as well.

 

Left: Henry Pittock working on a trail on the Pittock estate. Daughter Lucy is standing next to him. Right: The mattock Henry used to clear hiking trails.

 

Henry chose Pittock Mansion’s location because of its forested setting and outstanding view of the Cascade Range. He enjoyed exploring the forest behind the Mansion and clearing hiking trails. The mattock Henry used to clear brush is in the Pittock Mansion collection. James Skene, the Pittocks’ estate steward, said Henry also kept a small axe in the Cloak Room and would take it with him on walks to maintain the trails. Henry named one of his trails the Georgiana Trail in honor of his wife. The Georgiana Trail ran along the hillside north of the Mansion and Garage towards what is now Macleay Park.

 

Mazamas on Mount McLoughlin, 1896. Henry Pittock is standing in the center of the back row.

 

Henry and his daughters Lucy and Kate were avid mountain climbers and belonged to the Mazamas mountaineering club. Henry was a part of the first authenticated climb to Mount Hood’s summit, and climbed other major peaks in the Northwest including Mount Rainer and Mount McLoughlin. Henry also financially supported expeditions when he was unable to join in the climb itself. He helped fund exploration on Alaska’s Mount McKinley in 1910 and in recognition, a ridge on the side of Mount McKinley was named “Pittock Ridge.”

 

Henry on a bicycling outing circa 1900.

 

In the late 1800s, the bicycle came into vogue and Henry helped start the Oregon Road Club, a cycling and road improvement organization. In a 1906 letter, Henry’s daughter Caroline wrote: “Father is as much of a wheel rider as ever takes a spin nearly every Sunday. Was out here over Sunday a week ago having ridden his wheel out and back to town–42 miles.”

 

Henry Pittock, center, possibly atop Mount Hood during his 1895 climb. The other man may be mountaineering guide Will Langille.

 

Henry’s passion for the outdoors never waned. He climbed Larch Mountain, elevation 4,061 feet, in 1915 when he was 80 years old. When one of his younger companions suggested the group stop to rest, Henry demonstrated the determination that led him to his success in business by replying: “I’ve noticed that the fellow who stops to rest never gets anywhere.”

 

Hours

January CLOSED
Feb. – May 10am – 4pm Daily
Jun. – Labor Day 10am – 5pm Daily
Labor Day – Dec. 10am – 4pm Daily
Thanksgiving CLOSED
Christmas Day CLOSED

Want to learn more about Pittock Mansion?

 

Admission

Members FREE
Adults $11.00
Seniors (65+) $10.00
Youth (ages 6–18) $8.00
Children under 6 FREE

Video Tour

Video Tour