Careers

Title: Manager of Membership and Development  

Location: Portland, OR.  

Type: Full-time/Hourly/Non-exempt 

Salary: $25/hour  

 

Benefits: Pittock Mansion Society offers an excellent benefits package including 100% employer-paid employee medical, vision, and dental insurance, a generous PTO, retirement plan with company match of up to 3%, and an Employee Assistance Program. Full-time staff are also offered a free annual Pittock membership and the benefits of the Reciprocal Museum Membership program that allows them free access to area museums and gardens. 

To Apply: Please submit your resume and cover letter to jobs@pittockmansion.org. Please include “Manager of Membership and Development” in the subject line. No phone calls, please. Only completed applications with all the requested materials will be considered. 

Application Deadline: Immediate but open till filled. 

Qualified candidates must complete a background check before hiring.  

ABOUT PITTOCK MANSION: 

 

Pittock Mansion is a 1914 historic house museum, owned by the City of Portland, Park and Recreation, and operated by the Pittock Mansion Society. The premises include the mansion, the Gate Lodge, and the Garage with beautiful gardens adjacent to the Pittock Viewpoint. The organization’s mission is to inspire understanding and stewardship of Portland history through Pittock Mansion, its collections, and programs. With approximately 80,000 annual visitors in recent years, Pittock Mansion is one of the top tourist destinations in Portland.  

 

The organization is at an exciting juncture of strategic growth and reimagination with the new vision, Pittock 2.0. 

POSITION SUMMARY:  

The Manager of Membership and Development Services will support Pittock Mansion’s development department and membership activities. They will manage all the administrative functions of the department such as maintaining the Mansion’s donor database, accurately processing all gifts, sending acknowledgement letters promptly, monitoring and maintaining membership and contributed revenues and related data, generating reports as requested by management, ensuring member questions, requests and concerns are addressed promptly and participating and contributing in all other strategic fund development and membership growth activities. This position will directly work with other departments, such as supporting the CEO and the Development Committee with donor and member-related activities as requested, working very closely with the Director of Finance on reconciliation of all contributed revenues and the Guest Experience Team regarding new membership awareness and sales efforts. 

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:  

  • Collection, data entry, and maintenance of patron information in the organization’s database and POS system. 
  • Maintenance of all patron database information, including data analysis, clean up, and update of mailing lists. 
  • We process donations & membership dues promptly and reconcile with the finance department once a month.  
  • Coordination of all acknowledgment correspondence for gifts and memberships  
  • Preparation of membership welcome, reinstatement, and benefit packages  
  • Coordination of printing, mailing, and emailing activities (such as eblasts) for membership and development communications. 
  • Proactively grow membership at all levels per annual target goals keeping management involved and informed. This would involve closely monitoring and sending renewals, following up on renewals with phone calls, thanking the renewing members, and managing ongoing dynamic strategies to seek and grow new members, especially for the newly introduced member categories. 
  • Ensure that the donor and member-related website information is kept updated and dynamic. 
  • Actively participate in the annual corporate sponsorship efforts of the museum, including developing and owning a portfolio, actively seeking and contributing sponsorship funds in the range of $500-$5000. 
  • Prepare reports as needed for membership and development activities  
  • Provide development and membership-related data to management as requested. 
  • Coordination of event invitation lists for development receptions and member events  
  • Plan and manage the annual membership open house event during the holidays. 
  • Support and attend all development & membership meetings and events, including coordinating logistics of setup as needed. 
  • Manage volunteers in support of membership activities, providing clear direction and showing appreciation. 
  • Coordinate member feedback through surveys and summarize survey data for management. 
  • Support and coordination of grants as required 
  • Additional duties as deemed necessary by management 

Skills 

  • Bachelor’s degree in communication, hospitality, business management, or related field preferred. 
  • Two to three years of relevant experience, such as membership or event managemen,t especially ina  non-profit 
  • Strong organizational skills and attention to detail  
  • High level of comfort with database and POS systems  
  • Professional manner and appearance  
  • Ability to meet deadlines in alignment with department and institutional priorities 
  • Proficient in project management while being resourceful and nimble. 
  • Ability to be resilient, adaptive, collaborative, and creative, and embrace the fact that Pittock Mansion is at a “building as its flying” stage where change is a constant. 
  • Having a positive “iterative learning” mindset. 
  • Excellent written, verbal, and interpersonal communication skills.  
  • Excellent customer service skills and ability to engage authentically, effectively, and professionally with different audiences, including community members, corporate and private clients, staff, and others. 
  • Record of dependability, timeliness, and good attendance  
  • Dependable transportation  
  • Proficient in PC-based Microsoft Word & Excel  
  • Prior fundraising event experience is helpful  
  • Grant management and writing experience are a plus  

Physical Activities/ Other Conditions:  

  • Ability to work in a shared/open space office environment.  
  • Work is required to be done onsite at Pittock Mansion, with some hybrid as approved by the direct supervisor, or during inclement weather days. 
  • Some evening and weekend work is required, depending on member or donor events 
  • Workstations may not be in a climate-controlled environment.  
  • Light to medium work that includes moving objects up to thirty pounds. 
  • Ability to do set up and tear down during events, carry and set up supplies, etc. 
  • Ability to navigate stairs and a fair amount of walking on the Pittock Estate grounds 

Qualified candidates must complete a background check before hiring. 

 

Pittock Mansion Society is committed to a work environment in which all individuals are treated with dignity and respect. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices.